Shipping Policy

N.B Please ensure to enter correct address details during the ordering process to avoid cancellation. If you would like to make any changes to your delivery address, please call/Whatsapp the My Happi Home offices on 067 064 7006.

Goods are dispatched within 3 working days of upon receiving the order. The courier details are shared via email as soon as it is dispatched out of the warehouse.

For normal route locations ( R90 delivery charge for orders less than R650, and free delivery for orders above R650) Delivery can take 3-7 days to reach you depending upon your province and location.

Grey / Outlying and Rural locations will attract extra delivery charges :

  • Postnet To Postnet - (Self Collect)
    Order takes between 2 - 5 working days to reach the Postnet.
    An sms will notify you when your parcel is ready for collection.
  • Courier - (Door to Door)
    Delivery takes between 3 - 7 working days depending on province and location.

Tracking Your Order

Your tracking number will be provided in your shipping confirmation email and you can start tracking your order approximately within 24 hours after it has been dispatched. We only use reputed courier companies for all our dispatches and they are fully trackable online till they are delivered.

Order Confirmation Emails

As soon as you complete your order online an automated confirmation email will be sent. This allows you to check the accuracy of your order and shipping address. If you don’t receive this email soon after placing the order, please check your junk mail folder. If for some reason you are unable to locate this email please contact us at info@myhappihome.co.za

Missing Orders

There is no risk to you!

Since we use fully trackable reputed courier services like The Courier Guy and similar you will be able to track your order at every stage till delivery. You can also get in touch with us at any time and we will assist you with tracking your order.

In case an order is lost by the courier service, we will dispatch another order within 14 days as that is the time required to coordinate and get confirmation from the courier company on the lost shipment.

Please contact us at: info@myhappihome.co.za (All emails are replied within one business working day)